Our commitment
Bbt999 believes that online gaming should be a fun and entertaining activity. We are committed to promoting responsible gaming and ensuring that all our players play in a safe and controlled environment. Your well-being is our top priority, and we provide tools and resources that help you stay in control.
What is Responsible Gaming
Responsible gaming means an approach where playing remains entertainment and doesn't negatively impact your life. It's about playing within rules and limits to ensure your own and your family's safety. At bbt999, we help players understand that gaming is a form of entertainment that costs money and should never be considered a source of income.
The core principles of Responsible Gaming are control, awareness, and balance. Being conscious of how much time and money you're spending, and ensuring that gaming doesn't disrupt your work, relationships, or health. bbt999 supports these principles and provides players with various tools and resources to manage their play.
Keys to Healthy Gaming
- Play for Entertainment: View gaming as a fun activity, not a way to make money.
- Set a Budget: Only spend money you can afford to lose.
- Stick to time limits: Allocate a specific time for gaming and don't exceed it.
- Keep balance: Gaming must be balanced with other responsibilities and joys in your life.
- Don't Chase Losses: Don't play more trying to win back what you've lost.
- Stay aware: Stay alert to your gaming habits and emotions.
Deposit limit
Set daily, weekly, or monthly deposit limits. This ensures you stay within your budget and keep spending under control.
Session time limit
Set how long you will play. When time is up, the system will alert you and you can take a break or end play.
Loss Limit
Set the maximum you can lose within a specific period. Once this limit is reached, you will not be able to bet anymore.
Reality Check
View a summary of your playing time and profit/loss at regular intervals. This helps keep you aware and make informed decisions.
Cool-off period
If you feel you need a break, temporarily close your account for 24 hours, 7 days, or 1 month.
Self-exclusion
Close your account for 6 months or permanently for a long-term break. You will not be able to log in during this period.
Warning signs of problem gambling
Problem gaming can develop gradually, and it's important to identify it early. If you or someone you know displays any of the following behaviors, it may be a sign of trouble and help should be sought.
Assess yourself – answer these questions
If you regularly exceed your set budget or time limit, this is an early sign of a problem.
Chasing losses is a dangerous behavior that leads to greater losses. Accept that recovering lost money is not possible.
If you borrow to play, use credit cards, or sell assets, it's a serious problem.
Seek help if you're neglecting responsibilities or having problems with family and friends.
Secrecy and lying indicate that you know your behavior is problematic.
If you've tried repeatedly to stop but can't, this may be a sign of addiction.
Anxiety, depression, mood swings, or sleep problems can be consequences of problem gambling.
If you're constantly thinking about the next bet, strategy, or win, it's a problem.
If the answer is yes
If you answered yes to three or more of the above questions, you may have signs of problem gambling. It's not something to be ashamed of, and help is available. The sooner you seek help, the better. bbt999 is here to support you and connect you with professional assistance.
Bbt999 Responsible Gaming Tools
Bbt999 provides comprehensive tools to help players keep their gaming under control. These tools are available in your account settings and can be activated at any time. We strongly recommend that all players use these tools to maintain healthy gaming habits.
Available control tools
Deposit limit
Set your daily, weekly, or monthly deposit limit. Once set, you cannot deposit beyond that limit. Requests to increase the limit take effect after 72 hours, but reductions apply immediately. How to set: Go to My Account > Responsible Gaming > Deposit Limits. Select your preferred amount and duration, then confirm.
Session time limit
Set how long you'll play in one session. You'll receive warnings 10 minutes before time runs out and when time expires. You can then take a break or end the session. This helps you stay aware and avoid long uninterrupted sessions. Recommended settings: Maximum 2-3 hours daily.
Loss limit
Set a maximum amount you can afford to lose on a daily, weekly, or monthly basis. Once this limit is reached, you won't be able to place bets, but you can withdraw your winnings. It's an effective tool to prevent chasing losses. Benefits: Keeps your financial losses under control and protects you from impulsive decisions.
Reality Check Reminders
You will receive a pop-up message at set intervals (e.g., every 30 minutes or 1 hour) informing you how long you've been playing and your current profit/loss. This gives you the opportunity to stop and evaluate. Use: Enable Reality Check in Responsible Gaming settings and select the frequency.
Cool-off period
If you feel you need a short break, temporarily suspend your account for 24 hours, 7 days, or 30 days. During this time you will not be able to log in and will not receive any marketing messages. Your account will be automatically reactivated when the period ends. When to use: If you're playing too often or feeling impulsive.
Gaming history and statements
View and download your complete gaming history, transactions, and detailed statements at any time. This helps you understand your spending patterns and make informed decisions. Access: Available in My Account > Transaction History / Gaming History section. You can export reports in CSV or PDF format.
Self-Exclusion Program
Self-Exclusion is an important tool that allows players to take a long-term break to protect themselves. If you feel that gaming is causing problems in your life, Self-Exclusion may be the most responsible step.
How Self-Exclusion Works
When you self-exclude, your bbt999 account is closed for your selected period. During this time, you:
- You will not be able to log in to your account.
- Cannot create a new account (our system will detect it).
- You will not receive any promotional or marketing messages from bbt999.
- You will not be able to access the application or website.
Self-Exclusion Options
| Duration | Details | Reopen | Recommended for |
|---|---|---|---|
| 6 months | Medium-term break | Automatically at end of period | Those losing control |
| 1 year | Long-term break | Support request required | For serious problems |
| Permanent | Closed indefinitely | Cannot be reopened | For those who want to stop permanently |
How to activate Self-Exclusion
- Log in to your bbt999 account.
- Go to My Account > Responsible Gaming > Self-Exclusion.
- Select the self-exclusion duration (6 months, 1 year, or permanent).
- Confirm your decision and state your reason (optional but helpful).
- Click the confirmation link sent to your email.
- Your account will be closed immediately.
You can also self-exclude by contacting our customer support directly. They will guide you through the process and provide help resources if needed.
Help and support resources
If you think you or someone you know has a problem gambling issue, help is available. Seeking help is a sign of strength and the first step toward recovery. bbt999 partners with professional organizations and helplines that provide confidential and expert support.
Contact for urgent help
If you need immediate help, contact the following helplines:
Gaming Problem Helpline – Available 24/7, confidential and free
You can also contact the bbt999 support team: [email protected]
Professional Help Organizations
- Gamblers Anonymous: A 12-step recovery program that helps problem gamblers.
- GamCare: Provides free information, counseling, and support.
- BeGambleAware: Promotes responsible gaming awareness and support.
- National Council on Problem Gambling: Help and treatment referrals in Bangladesh.
How you can help
If someone in your family or friends is suffering from problem gaming:
- Talk to them openly and without judgment.
- Try to understand their feelings and offer support.
- Provide information on professional help.
- Don't pressure them, but be available when they're ready.
- Avoid financial assistance as it may worsen the problem.
Underage protection
Bbt999 strictly prohibits underage gaming. We enforce robust age verification measures and encourage parents to monitor their children's online activities. Protecting minors from online betting and gaming is all our responsibility.
Our underage protection measures
- Strict age verification: All new players must provide age verification during registration and at first withdrawal.
- Document Verification: We verify national ID cards, passports, and other government documents.
- Monitoring suspicious accounts: Our system detects suspicious patterns of underage use.
- Immediate suspension: If an underage player is detected, the account is immediately closed and all funds are confiscated.
- Parental tools: We encourage parents to use parental control software.
Advice for parents and guardians
- Regularly monitor your children's online activity.
- Install parental control software on your computer and mobile devices.
- Keep your payment cards and banking information secure.
- Talk to your children about the risks of online gambling.
- If you think your child is gambling online, notify us immediately.
Play responsibly
Your safety and well-being are our priority. Use bbt999's responsible gaming tools and stay in control.
Start safe gamingFrequently asked questions
Remember
Gaming is entertainment that costs money, not a way to make money. You can't always win, and in the long run the house always wins. Play responsibly and only use money you can afford to lose. If gaming stops being fun, stop.